This service is available only to:
1) commuters who apply and are approved through our sign-up form
(above);
2) commuters who apply to the Share-A-Ride (SAR) ridematch program
directly; or
3) employees registered through their employer who participates
in the Mobility Alternatives Program (MAP).
Employees who register for ERH must commit to sharing a ride
to work at least three times a week, and the request for ERH must
be made on a day when the commuter has shared a ride (is not using
his/her own car). Commuters who qualify will be given detailed
instructions of requirements and procedures upon registration.
Details on the Emergency
Ride Home (ERH) Service
To qualify for ERH you must:
- Work in southeastern Pennsylvania (Bucks, Chester, Delaware,
or Montgomery counties or the City of Philadelphia)
- Agree to share a ride to work at least 3 days a week
- Be approved (per the information on your application)
- Contact your local Transportation Management Association (TMA)
when an emergency arrives the TMA must authorize the emergency
- Provide a $5 co-pay when receiving the loan vehicle
- Be able to return the loan vehicle
How does ERH work?
1. Once your application is accepted and filed, you're in the
database and will receive an instruction form.
2. If an emergency* arises, you call your local TMA (see MAP contacts).
3. The TMA will call Enterprise Rental Car. Enterprise will either
pick you up to take you to their nearest local branch, or bring
a car to your worksite, depending on the urgency of the emergency.
(Enterprise agrees to arrive to the work site within 30 minutes
of contact by TMA, depending on location of work site.) Users
may not call Enterprise directly!
4. You will provide Enterprise with basic driver information and
present a $5 co-pay for the service. Insurance is covered under
the ERH agreement.
5. You take the car to the place of emergency.
6. You return the car to Enterprise the next day before 10AM.
Cars may only be kept for one day unless cleared in advance. Enterprise
will take you back to your worksite.
NOTE: If you cannot drive or do not have a valid driver's license,
a ride via a chauffeur service will be provided. The same $5 co-pay
applies. User is responsible for getting from place of emergency
to their home.
What constitutes an emergency?
For the purposes of ERH, an emergency might include but is not
limited to: sudden illness or injury of immediate family member
or person for whom you have an appointed guardian; unplanned home
problem that is immediately threatening (fire, flood, collapse,
etc.); unplanned overtime required by supervisor which would prohibit
using your regular ride home. The TMA representative will approve
use of this service for requested emergencies.
Registered commuters may only utilize this service two (2) times
in a calendar year. After the second time, you may elect to use
Enterprise to provide a car but the driver is responsible for
all related costs and insurance coverage.
Special note to transit riders:
The TMA will work with you to find the most time-effective method
to get to your vehicle or to the place of the emergency. Please
note that in some instances, depending on the location of your
work site and transit schedules, it may still be faster to get
to your car or to the place of emergency via transit instead of
using a loan car. If schedules are not accommodating, a car will
be provided.
For more information contact the GVF Transportation at (610)
354-8899
